Thank you for shopping with Abbott Minerals. We are committed to delivering your natural gemstones and jewelry products safely and efficiently to customers around the world.
Order Processing
All orders are processed within 1-3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay, we will notify you via email.
Worldwide Shipping
Abbott Minerals ships worldwide.
We proudly serve customers across the globe and strive to ensure safe and timely delivery of our natural gemstones, loose gemstones, and jewelry products.
If shipping to your location is unavailable during checkout, please contact us at info@abbottminerals.com for assistance.
Shipping Methods
We use trusted international shipping carriers, including:
- DHL Express
- FedEx
- UPS
- Registered Postal Services (where available)
The shipping carrier may vary depending on the destination, package size, and product availability.
Estimated Delivery Times
International delivery times generally range from 5-21 business days, depending on the destination country, customs clearance procedures, and the selected shipping method.
Delivery times are estimates only and are not guaranteed.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Destination country
- Package weight and dimensions
- Shipping method selected
All applicable shipping charges will be displayed before you complete your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Tracking number
- Shipping carrier information
- Tracking instructions
Please allow up to 24-48 hours for tracking information to become active.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the sole responsibility of the customer and are not included in product prices or shipping fees unless otherwise stated.
Abbott Minerals is not responsible for delays or additional charges resulting from customs procedures.
Delivery Delays
Delivery times may be affected by circumstances beyond our control, including:
- Customs inspections
- Severe weather conditions
- Transportation disruptions
- Public holidays
- Government restrictions
- Carrier delays
Abbott Minerals shall not be liable for shipping delays caused by third parties or events beyond our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
Abbott Minerals is not responsible for delays, additional charges, or lost shipments resulting from incorrect or incomplete shipping addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery and provide your order number and supporting information. We will work with the shipping carrier to investigate the matter and determine an appropriate resolution.
Shipping Restrictions
Although we ship worldwide, certain countries or regions may be subject to shipping restrictions due to applicable laws, sanctions, carrier limitations, or import regulations.
Abbott Minerals reserves the right to refuse shipments to destinations where delivery is prohibited or restricted.
Contact Us
Abbott Minerals
Website: https://abbottminerals.com
Email: info@abbottminerals.com
By placing an order on https://abbottminerals.com, you acknowledge that you have read and agree to this Shipping Policy.